Privacy Policy

This site is produced by Tribal Ltd.
Tribal Ltd is registered in England at 71-75 Shelton Street, London WC2H 9JQ, UK. Company Number 3278184. VAT number 64299523.
 
This site is hosted by Tribal. The server is held at the data centre of the Amazon Web Services.
You are entitled to access, change, rectify and delete any information concerning you by contacting marketing@elgalabwater.com.
 

Conditions of Use

This site is subject to UK law. By consulting this site you agree to adhere to the conditions of use as shown per the day you accessed the site.
 

Respecting intellectual property rights:

All of the site’s contents (structure, texts, and software) are the property of ELGA LabWater or its technical suppliers.
 
Trademarks and logos used on this site either have been registered or are pending registration. Their reproduction may constitute a criminal offence.
 
ELGA LabWater may provide links to other websites which may or may not belong to the group. These sites are independent from the ELGA LabWater site. We do not edit nor control the sources and content of these sites or their links with other sites.
Links to these sites in no way implies approval or confirmation or agreement by ELGA LabWater of the content of these sites.
 
ELGA LabWater will not be held responsible for the content, products, services, publicity, cookies or other elements of these sites as well as for any damage or loss, known or alleged, as the result of or in relation with the use of the information, services or data available.
 

Liability

Employees of ELGA LabWater will not be liable for any loss or damages resulting from or connected with its current site.
 
We reserve the right to modify, suspend or even stop the dissemination of all or part of this site and in particular links with other sites and/or exchanges between visitors which may be circulated.
 
Visitors undertake to neither intentionally or unintentionally introduce a virus or file of any kind which might adversely affect the running of the site: in such an event they alone will be liable. Wishing to be fair to all users, ELGA LabWater will take legal proceedings against any wrongdoing visitors.
 

Collection of statistical Information from the browser

ELGA LabWater wishes to point out that certain information may be recorded by our server (browser used). None of the information recorded will consist of personal data and will not enable us to identify you.
 
In addition, connecting to our web server may lead to you being sent a small amount of data which will be stored on the hard disk of your computer. These are cookies which record information while you browse on our site from your computer (the pages you visited, date, time etc.) in order that we can read them when you visit our site again. Your browser contains a function which allows you to reject cookies.
 

Cookies

Cookies are small pieces of text stored as a file on the computer's hard drive. They are not computer programs. They only contain and transfer to the web server as much information as the users themselves have disclosed to a certain web site.

Cookies are used by your browser and by most websites to help personalise or improve your experience using the world wide web. If you wish to restrict or block the cookies which are set by ELGA LabWater's website, or indeed any other website, you can do this through your browser settings. Restricting cookies may affect some of the functionality of this website, such as the ability to log in to password-protected areas, but most of the site will still be accessible to you.

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.

You can find more information about deleting and controlling cookies from the AboutCookies.org website.

ELGA LabWater will not use cookies to collect personally identifiable information about you. However, in order to provide services to you within this site's extranet, it is necessary to gather information that will enable the website to personalize, improve and to operate such services. In connection with certain aspects of the Services, we may request, collect and/or display some of your Personal Information.

The table below explains the cookies we use and why.

Name Purpose Expires
PHPSESSID

Necessary cookie

PHP Session ID. This is a unique identifier that is automatically created when a Session starts for a given visitor.

This cookie is deleted when browser is closed.
cookies_accepted

Functionality cookie

This is set if you accept all cookies or certain types of non-necessary cookie. 

3 months
COOKIE_LAST_EXTRANET_EMAIL

Functionality cookie

Extranet opt-in cookie. This is set if you choose to ask this website to remember your login name.

3 months
__utma

Analytics cookies

Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.

Used to throttle request rate.

Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.

2 years
__utmt 10 mins
__utmb 30 mins
__utmc

Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.

This cookie is deleted when browser is closed.
__utmz

Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.

6 months
_ga

Analytics cookies

Used to distinguish users.

2 years
_ga_<container-id>

Analytics cookies

Used to persist session state.

2 years

 

Use of Google Analytics

Our website use Google Analytics, a web analytics service provided by Google, Inc.

Google Analytics uses a set of cookies to collect information and report site usage statistics without personally identifying individual visitors to Google. ‘_ga’, the main cookie used by Google Analytics, enables a service to distinguish one visitor from another. Any site that implements Google Analytics, including Google services, uses the ‘_ga’ cookie. Each ‘_ga’ cookie is unique to the specific property, so it cannot be used to track a given user or browser across unrelated websites.

Learn more about how Google Analytics uses cookies

 

Collection and use of personal data

ELGA LabWater does not require any user to communicate their personal details (name, address, email address, profession). However, primarily to receive certain information or documents, you will be asked to give your name and provide personal details.
 
We wish to inform you that the personal details you complete on line are solely for ELGA LabWater’s use and we are responsible for use and storage. This data will only be communicated to an authorised ELGA LabWater distributor with permission of the user.
 
We do undertake to ensure that all reasonable measures at our disposal are taken to maintain the confidentiality of this personal data.
 
In addition, ELGA LabWater wish to remind you that in accordance with the law on information technology, files and rights relating thereto, as amended, you are entitled to oppose disclosure of, have access to and to rectify these personal details. You can exercise this right by writing a letter to the following address:
 
ELGA LabWater
Marketing Department
Unit 10
Lane End Industrial Park
High Wycombe
UK
HP14 3BY
 
Any changes will be made as quickly as possible and at the latest 10 working days from receipt of your request.
 
Every time personal details are collected from the site, legal conditions for collecting and/or changing the collected data will be expressly mentioned.
 
Additional and/or supplementary conditions:
ELGA LabWater reserve the right to change at any time the current conditions of use.
 
ELGA is the global laboratory water brand name of Veolia Water VWS (UK) Ltd.  Registered in England and Wales No 327847
Registered office: Windsor Court, Kingsmead Business Park, High Wycombe, HP11 1JU, UK